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Server & Network SLA's (In-house and hosted)
- I-Soft Net provides & manages the hardware, hosting infrastructure & network
- I-Soft Net manages all software, operating systems and applications
- Default setup with Linux/Windows
- No long term contracts - 30 day calendar month notice period
- Sophisticated Monitoring software ensures uptime on hosted and in-house
equipment.
- Firewall Protection
- IPS/IDS
Desktop SLA
Customers with workstations and PC's on an office network with from 1 to
10000 machines can take advantage of our expertise when it comes to proactive
service and management of desktop machines. With a world class Service desk
based on the ITIL Framework, we are hard to beat when it comes to Service
levels.
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